JAUPIN

Client reviews

JAUPIN reviews

What clients say about their bespoke glasses, our pieces and our workshop in DIFC, Dubai — copied from our Google reviews, unedited.

Rated 5.0 out of 5 on Google, from 39 reviews.

Read all reviews on Google

Bespoke glasses

  • “Extremely nice and approachable. Walk through every part of the process to create a pair of custom glasses. Very hands on, communicative and professional. Goes without saying the craftmanship is excellent and final product perfect.”
    Tucker H. · May 2026
  • “Handcrafted, tailored made, bespoke glasses, an experience like no other. Jaupin stands out for their attention to every detail, so your glasses not only look perfect on you but also reflect your personality and style. Simply the best shopping experience i’ve ever had!”
    Pablo F. · October 2025
  • “Amazing location, customer service and quality. The glasses are on the more expensive end (they are completely custom made), but are the kind of eyewear you will keep for the rest of your life. If you’re looking for the perfect pair of glasses to keep for years to come, Jaupin is the place to visit.”
    Eric B. · October 2023
  • “I am incredibly happy with my bespoke frames and am very grateful to Jerome for his amazing craftsmanship, care, attention to detail and perfectionism! It was honestly such a pleasure working with Jerome from start to finish to perfect every little detail in my frames. Jerome is an extremely talented and caring craftsman who listened to exactly what I wanted but also made helpful suggestions to fine tune things as we went along. There are some amazing things offered as part of this process that you won’t find anywhere else in the world. For example, Jerome allows you to take home basic 3D printed frames for each of your “shortlisted” designs so you can try them on at home, show your friends and family and get comfortable with exactly what frame you want before production. It was also great to be able to sit next to Jerome for a bit while he was designing so I could feed in to the process. Also, the materials used are exceptional (in my case, top Italian acetate). …”
    F. A. · October 2025
  • “My experience with Jaupin has been great. Had so many struggles getting glasses that fit properly and after seeing other reviews, i decided to try bespoke glasses from them. Jerome took the time to discuss my needs, review my face, take measurements and recommend 5 options over a few days. Immediately we finalized the option it took less time than planned and my glasses were ready. The look great on me and fit perfectly.”
    Emma · October 2024
  • “I just got my first bespoke glasses today and I could not ask for a better quality and attention to the details. During the sessions, Jerome takes you you through the entire cycle. The whole process lasts about two weeks and it is worth the wait. In the end, the expectations are beyond imagination! Every time I wear his glasses it completely changes the way I feel!”
    E. N. · October 2024
  • “My wife and I had bespoke glasses made by Jerome. It seemed like an indulgence at the start. What we discovered however, was both that Jerome’s skill and experience helped rapidly select designs that matched our features and lifestyles, and also fitted perfectly from the instant we put on the finished glasses. We never realized that our previous designer glasses actually didn’t fit properly. It is not until you wear bespoke and say ‘Wow’, that you realize that everything else was a compromise.”
    Kito D. · October 2022
  • “Great experience overall, from contact, to design process, communication and - of course - final product. All you can expect (and more) from a bespoke experience. Simply the best eyewear I've ever had. Thank you.”
    Yannick D. · October 2025
  • “It’s eyewear at its best, Jerome and his team makes sure you get the best shades you will ever own! The attention to details and their love and passion will result in an amazing shades that is made only for you ;) … great job …”
    Anas A. · October 2022
  • “State of the art bespoke service, delivering glasses that fits you like no other. Am defiantly a fan and a happy customer.”
    mozain1 · October 2023
  • “My experience with Jaupin was truly wonderful! Every pair of glasses is meticulously handcrafted with exceptional care and precision. The passion and skill are evident in every design. The service is exceptional and personalized; they take the time to understand your needs and offer the best advice. The final result is not only unique but also perfectly tailored to your individual style. I highly recommend Jaupin to anyone seeking high-quality eyewear and personalized service.”
    Hawra S. · October 2024

Repairs and adjustments

  • “The showroom is very well organized and clean; top notch customer service with very knowledgeable and kind technician! We got my sunglasses repaired here. We did not have an appointment but weee taken care of immediately. Highly recommended!!”
    G. S. · October 2025
  • “Brought in a pair of sunglasses with one of the temples broken off that I bought in Portugal from a place that doesn’t have stores anywhere else in the world. I took them to multiple eyewear stores in Dubai and even New York and none of them said they could fix them. Jaupin took a look at them and said they could try to fix them and succeeded. On top of that, the staff was super friendly and welcoming. Highly highly recommend!”
    Malek S. · October 2023
  • “Wow! I took two pairs of frames to be fixed, one very old and vintage and one regular but with a big damage. They fix my frames and have done what other places said its unpossible. They are so professional and nice. Beautiful place . and selection of glasses. 5 star service! Thanks”
    אליאור ל. · October 2023
  • “The best assistance I've had with repairing my glasses. I am also sure that any problem you have with your glasses will be solved unlike an optica, since the site is a laboratory of glasses and attention is amazing in addition to the great professional who will attend you seriously recommend in any case”
    Yansel V. · October 2022
  • “Convenient for glasses repair, really good service and great people”
    Serena C. · October 2025

The experience

  • “I have never had both my wife and daughter like my glasses before this pair. Exceptional service and quality. I almost want someone to steal them so I can do it again!”
    Dan D. · August 2026
  • “Maamar was absolutely amazing! Even though he was in the middle of working on something, he took the time to help me with my glasses and made sure they fit perfectly and were comfortable to wear. I really appreciate his patience, kindness, and attention to detail. Great customer service — thank you, Maamar! Highly recommend!”
    Mary Kate G. · September 2026
  • “I have enjoyed flexible approach, and craftsmanship of JEROME Aupin. My vision is indeed unique difficult And overuse it was always a struggle to fix eyeglasses to my needs. When I fitted the glasses back home, I did not believe it’s like a miracle. I took some time to verify the experience which is by far excellent. Physically the frame construction sits very well fit, and optically. This is by far the best vision I enjoy among glasses from past years. These days slowly I am adjusting to progressive aspect of the lens, this is the only “but” I can voice”
    Ilya N. · October 2025
  • “I walked into the store not really knowing what to expect, but was greeted by Jerome right away. He took about five minutes to figure out what I needed and why my old glasses weren’t fitting right. We talked about the design, and he recommended the perfect size and shape. My new glasses were ready in just two weeks, which was pretty awesome!”
    Abraham N. · October 2025
  • “The kind of eyewear you will keep forever! Jérôme and his team will make sure that every detail is catered to your liking. The nicest part of the experience is learning how intricately designed these glasses are. A very warm welcome every time we came into the store with a team that is always willing to go above and beyond to make you a happy customer.”
    Jennifer G. · October 2022
  • “Great company, thank you so much for service and job done for us. I am impressed by the performance of your work, especially nowdays when you need a personal piece of art in our mass production world. I definiely recommend to to visit this brand shop to everyone who is looking for unique piece of glasses. Laura and Andrew G. Sweden.”
    Andrew G. · October 2024
  • “The best pair of glasses I have bought alongside the best advice I have received on what frames will suit, all delivered from someone who has a clear passion for his craft. Without hesitation I will be returning. Friendly, honest advice with a great end product - thank you again Jaupin.”
    Charlie B. · October 2022
  • “Amazing quality and service for the unique eyewear I was searching for. Jerome has the best, most helpful and technical advices for the fitting. Love my new glasses.”
    Rebekah B. · October 2022
  • “I had an awesome experience. I have been looking for the glasses I love and these guys were able to build a concept around the glasses I wanted, boost it and realize it. It looks great and fits perfectly. Highly recommended”
    Anton · October 2023
  • “5 star service. Extremely happy of the kind assistance.”
    Beautiful Life · July 2026
  • “Jerome & team did a fantastic job - highly recommended for anyone looking for quality work.”
    David S. · October 2024
  • “incredible .... eyecatching handmade eyewear .... love it”
    Geemon G. · October 2023
  • “A pair of Jaupin glasses represents the perfect blend of artisanal craftsmanship and modern design. Owning a unique and personalized accessory is now possible. Thank you, Jaupin!”
    Alexandra C. · October 2022
  • “Outstanding work! I highly recommend it.”
    Vincent B. · October 2023

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